8:00 AM – 8:00 PM
Cuesta de San Vicente, 44, Madrid
2.5H Approx.
From $20.00
National 9/11 Memorial
& Museum: Tickets and
info
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Smartphone tickets
Everything you need, right in your pocket!
Why wait?
Skip the line and get priority access. Get Tickets
Instant confirmation
Receive your tickets seconds after your purchase
Free cancellation
Cancel free up to 72 hours before the event
Good to know before purchasing tickets to the 9/11 Memorial & Museum
- “>The Memorial is open daily from 8 a.m. to 8 p.m., while the Museum operates from Wednesday to Monday, 9 a.m. to 7 p.m., with last entry at 5:30 p.m.
- “>Pre-purchasing tickets is recommended to streamline the entry process and help regulate visitor numbers.
- “>Be ready for a deeply moving experience as the Museum presents intense exhibits and personal stories from the events of September 11, 2001, which may be emotionally overwhelming.
- “>There is no age restriction, but the content is not recommended for children under 10 due to its serious and somber nature.
- “>The site is fully accessible with various tools available including audio guides, sighted guides, sign language tours, and more to accommodate guests with disabilities.
- “>Service animals are welcome, but other pets are not permitted.
- “>Given the reflective atmosphere, all guests are expected to maintain decorum and respect throughout their visit.
- “>Guests with young children can bring strollers into the premises.
Find the best ticket for you
If you like exploring at your own pace
Go for the standard “9/11 Memorial & Museum: Entry Ticket”
- >Ideal for visitors who prefer to absorb the Memorial and Museum’s atmosphere and details without any rush.
- Gain unhurried access to the 9/11 Memorial & Museum.
- Take your time to reflect at the twin reflecting pools.
- Explore the museum’s exhibitions in detail, absorbing the narratives and artifacts at your leisure.
If you’re not a fan of waiting
Go for the “9/11 Memorial Tour with Skip-the-Line Museum Ticket”
- “>Perfect for those who want to make the most of their time experiencing the exhibits rather than standing in line.
- Bypass the queues with priority entrance to the Museum.
- More time to spend on viewing and engaging with the exhibits.
- Ideal for those with limited time, ensuring a streamlined visit.
If you’re a full experience enthusiast
Go for the “Go for the “VIP Access 911 Memorial & Museum Admission & Lady Liberty 60 Min Cruise”
- “>Suited for visitors who seek a comprehensive experience, combining a poignant visit with iconic New York City sights.
- Includes an emotion-packed tour of the 9/11 Memorial and Museum and a scenic cruise.
- Experience breathtaking views of NYC from the water, including close-ups of the Statue of Liberty.
- The complete package: historical insights on land followed by iconic sights from the sea.
Before you go to the 9/11 Memorial & Museum
- Opening Times
- Directions
- Onsite
- Accesibility
- 9/11 Memorial Opening Times
Every day from 8:00 AM to 8:00 PM. - 9/11 Museum Opening Times
Wednesday through Monday from 9:00 AM to 7:00 PM (last entry at 5:30 PM) - *Note that the Museum remains closed on Tuesdays expect for specific dates mentioned.
- Recommended Duration
Between 2 and 3 hours.
- 9/11 Memorial Opening Times
Every day from 8:00 AM to 8:00 PM. - 9/11 Museum Opening Times
Wednesday through Monday from 9:00 AM to 7:00 PM (last entry at 5:30 PM) - *Note that the Museum remains closed on Tuesdays expect for specific dates mentioned.
- Recommended Duration
Between 2 and 3 hours.
- 9/11 Memorial Opening Times
Every day from 8:00 AM to 8:00 PM. - 9/11 Museum Opening Times
Wednesday through Monday from 9:00 AM to 7:00 PM (last entry at 5:30 PM) - *Note that the Museum remains closed on Tuesdays expect for specific dates mentioned.
- Recommended Duration
Between 2 and 3 hours.
- 9/11 Memorial Opening Times
Every day from 8:00 AM to 8:00 PM. - 9/11 Museum Opening Times
Wednesday through Monday from 9:00 AM to 7:00 PM (last entry at 5:30 PM) - *Note that the Museum remains closed on Tuesdays expect for specific dates mentioned.
- Recommended Duration
Between 2 and 3 hours.
Helpful hints before your visit
- Best Visit Time
To avoid larger crowds, it’s best to visit early in the morning or later towards evening when it’s quieter. - Security Screening
Similar to airport security, be prepared for thorough checks of your belongings before entering the museum. - “>Emotionally Charged Exhibits
The museum contains deeply impactful and moving exhibits, so be emotionally prepared for the visit. - “>Audio Tours Available
Audio guides are there to enhance your visit, available for download to your personal device, providing detailed commentary and stories associated with the exhibits. - “>Photography Etiquette
Photography is permitted on the grounds and inside the museum, but be respectful and avoid flash photography indoors.
9/11 Memorial & Museum highlights
Standing in the center of the Memorial Hall, the Last Column marks the valiant efforts of the fire department Squad – 41 in their rescue efforts at Ground Zero and memorializes the lives of the six men of the squad, lost in the attack.
Compare your ticket options for 9/11 Memorial & Museum
Exhibits
The historical exhibits at the 9/11 Museum tell you the story of the 9/11 attacks and also take you through the events that led to it. The exhibits display items and mementos that were recovered from the site of the attacks and shed light on the first responders and also various other communities that were impacted by the attacks.
Artifacts
The 9/11 Museum collection holds 70,000+ artifacts to date, as a repository of evidence and accounts of the 9/11 and 1993 attacks. It holds the history of the events in the objects and accounts of the victims, first responders, survivors, and their relatives.
Exhibits
The historical exhibits at the 9/11 Museum tell you the story of the 9/11 attacks and also take you through the events that led to it. The exhibits display items and mementos that were recovered from the site of the attacks and shed light on the first responders and also various other communities that were impacted by the attacks.
Artifacts
The 9/11 Museum collection holds 70,000+ artifacts to date, as a repository of evidence and accounts of the 9/11 and 1993 attacks. It holds the history of the events in the objects and accounts of the victims, first responders, survivors, and their relatives.
Ground Zero
On September 11, 2001, the World Trade Center became the scene of a horrific attack. This was one of the targeted sites on American soil in a coordinated terrorist attack led by al Qaeda. Following the crash of two hijacked planes into the Twin Towers, the World Trade Center became transformed into a site of panic and distress and came to be known as Ground Zero for the level of devastation and destruction caused by the attack.
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